García Requejo » Cookies Policy

Cookies Policy

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – in the different devices that may be used to browse – so that the server remembers certain information that will subsequently be read only by the server that implemented it. Cookies make browsing easier, more user-friendly and do not damage the browsing device.

Cookies are automatic procedures for collecting information relating to the preferences determined by the User during their visit to the Website in order to recognize them as a User, and personalize their experience and use of the Website, and can also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and just after the Website. However, no cookie allows this cookie to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the User to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the aforementioned Privacy Policy shall apply to them. In this sense, the consent of the User will be necessary for the use of cookies. This consent will be communicated, on the basis of a genuine choice, offered by means of an affirmative and positive decision, prior to the initial processing, removable and documented.

 

Third party cookies

These cookies are used and managed by external entities that provide Candelabro S.L. with services requested by the latter to improve the Website and the user’s experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyse browsing information, i.e. how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of device from which the visit is made. This information is used to improve the Website, and to detect new needs in order to offer Users optimum quality Content and/or service. In any case, the information is collected anonymously and reports on Website trends are drawn up without identifying individual users.

You can obtain more information on cookies, information on privacy, or consult the description of the type of cookies used, their main characteristics, expiry period, etc. at the following link(s): https://developers.google.com/analytics/

The entity(ies) responsible for the provision of cookies may transfer this information to third parties, where required by law or where a third party processes this information for such entities.

We also use Tawk.to as a chat room which also uses cookies to function properly and obtain user information. This information is used to provide better customer service when engaging in a business conversation.

For more details about the cookies we use on our websites, please refer to the table below.

 

Name Duration Type Purpose
_ga 2 Years Third party – Google Analytics Distinguish users of the website by assigning them a random unique identifier.
_gat 1-10 minutes Third party – Google Analytics Limit requests from the website, regulate the sending of data to Google Analytics.
_gid 24 hours Third party – Google Analytics Distinguish users of the website by assigning them a random unique identifier.
_tawkuuid 18 months Third party  – Tawk Online chat. This cookie remembers the end user so that past chat conversations can be identified to improve the service.
TawkConnectionTime Session Third party – Tawk Cookie set by the Tawk.to live chat support platform.

 

Social network cookies

Candelabro S.L. incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User’s browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User should refer to them for information about these cookies and, where appropriate, the processing of their personal data. For information purposes only, the links where these privacy and/or cookie policies may be consulted are indicated below:

Disabling, rejecting and deleting cookies

The User can disable, reject and delete cookies – in whole or in part – installed on their device by configuring their browser (including, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must follow the instructions provided by the Internet browser that he/she is using. In the event that you reject the use of cookies – totally or partially – you may continue to use the Website, although the use of some of its features may be limited.